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How cadet Handles Your Personal Data

This Privacy Policy explains what data we collect when you use your cadet account, how we use it, and what choices you have. Access and use of this platform depends on your local law and eligible regions.

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cadet How cadet Handles Your Personal Data
DATA HANDLING

How We Protect and Manage Your Information

Payment Data Security

Transactions through bKash, Nagad, and Rocket are processed over encrypted connections. We store only the reference details needed to verify and reconcile your wallet activity.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which parts of the lobby you visit. You can adjust cookie preferences through your browser settings at any time.

Account Access Controls

Your cadet account is protected by a password and, where enabled, a one-time PIN sent to your registered mobile number. We never ask for your full credentials over chat or email.

Data Retention and Deletion

We keep your account data while your account is open and for a defined period after closure. To request deletion, contact support — we will confirm what can be removed under applicable regional rules.

PRIVACY CONTACT

Reach Us About Your Data

Team online

Email Support

Send your data request or privacy question to our support address. We aim to respond within a few business days and will confirm receipt of your request.

Live Chat

Open the chat widget inside your cadet account to speak with our team directly. Use this channel for urgent account or payment data queries.

Account Settings

Some data preferences — like marketing communications — can be managed directly from your account settings page without contacting support.

Common Questions About Your Privacy

We collect your name, contact details, and the payment method you link — such as your bKash or Nagad wallet number. Device and session data is also recorded to secure your account.

We share data only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with service providers who help us operate the platform. We do not sell your personal data.

Contact our support team via live chat or email with your account details. We will verify your identity and provide the data we hold on you within a reasonable timeframe.

Yes. Submit a deletion request through support. Some data may need to be retained for a period under applicable regional rules, but we will explain exactly what applies to your account.

We use session cookies for login continuity and analytics cookies to understand lobby usage. You can block or clear cookies through your browser; some account features may not work without session cookies.

No. We record only the transaction reference and wallet identifier returned by the payment provider. Your mobile banking PIN is never transmitted to or stored on our systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.