Reference

Terms That Govern Your cadet Account

These terms set out what you agree to when you open and use a cadet account — covering deposits via bKash, Nagad and Rocket, how we handle your wallet, and what applies based on your location.

Account eligibility rulesbKash, Nagad, Rocket payment termsJurisdiction-dependent accessWallet and withdrawal conditions
cadet Terms That Govern Your cadet Account
HOW WE OPERATE

How cadet Handles Your Account and Data

We keep your account data secure and only use it to operate your cadet account — processing deposits, verifying withdrawals, and maintaining your transaction history. We do not sell your personal information to third parties.

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. If you notice unusual activity, contact support immediately to freeze access.

Payment Verification

Withdrawals to bKash, Nagad or Rocket go through a verification step tied to the wallet number registered on your account — no transfers to unregistered numbers.

Data Retention

We retain account and transaction records for as long as required by applicable rules in supported regions. You can request a summary of your data through our support channels.

Terms Updates

When these terms change, we post the new version with an effective date. You can always find the current version at cadet/terms-conditions — no need to contact us to get it.

TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or you want to raise a concern about how they apply to your account, our support team can help. Queries about payment terms — including bKash, Nagad and Rocket transaction disputes — are handled through the same channels as general account support.

Live Chat Start a chat from any page on cadet. Our team handles terms queries, account questions and payment disputes during support hours.
Email Support Send a detailed message to our support address for written records of your query. Useful for formal terms-related requests or account review submissions.
Help Centre The Help Centre on cadet covers common terms questions — account eligibility, wallet rules, and what happens when a transaction is disputed.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, payments and eligibility in Bangladesh and other supported regions.

Account eligibility depends on your age and whether online gaming is permitted under the laws of your location. We support eligible regions only — check your local rules before registering.

Yes. All deposits and withdrawals through bKash, Nagad and Rocket are governed by these terms alongside the individual payment provider's own conditions. Both sets of rules apply.

We post the revised terms at cadet/terms-conditions with the date they take effect. Continuing to use your account after that date means you accept the changes.

Yes. Contact our support team via live chat or email to request a summary of the personal and transaction data held on your account. We will respond within a reasonable timeframe.

Contact support immediately through live chat on cadet. We can place a temporary hold on your account while we investigate and verify your identity via OTP.

The same terms apply across all supported regions in Bangladesh, including Dhaka. Eligibility depends on local law in your specific location, not on which city you are in.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.